Smart Modules

Easily and quickly generate personalised HTML emails and send them to segments of your database based on whatever criteria you choose. Automate and trigger emails in response to preset behaviours or purchase activity to engage with your clients.

Communicate effectively and quickly with your clients via SMS text. Great value and near 100% open rates ensure messages are rapidly communicated. Ideal for smart-ticket event notifications and cancellations, appointment reminders and rectifying bounced email messages.

Monitor and track your clients' feedback to identify potential issues and make sure that they are effectively addressed. Benchmark customer satisfaction across branches and discover what your customers need and what you are not delivering before it is too late.

Sell tickets to all your events, including talks, special restaurant events, trips and seasonal events. Control numbers based on your capacities, offer flexible pricing, vouchers and discounts and more. Integrate with smart-mail, texts, loyalty and websites to deliver the complete solution.

Provide a single view of your incoming customer contact threads. Make sure everything is answered, record outcomes and allow visibility of the whole process to your teams. Identify trends and highlight areas of concern quickly to streamline your operations and improve your customer service levels.

Maintain an appointment diary, booking system or a shared marketing calendar to help run your business. Unlimited event categories and resource management give you a clear view of what's coming up next. Integrate with smart-texts or smart-mail to send appointment reminders.

Turn your printed brochures into online "page-turning" versions which look and feel familiar, but can be easily and freely distributed. Enable click throughs, track reader engagement and embed your brochures in your website.

From simple brochure websites to websites that offer you customers a login to view their account, update their details and access their points balances, sales histories and more. Full design and content management system is available.

Turn your website into an online store and increase sales to your database and the wider public. Promote your store via SMART-Mail, SMART-Text and reward your shoppers with your SMART-Loyalty Module.

Maintain a corporate standard of Point of Sale throughout your stores by generating your POS with Smart-Pos. Anyone can now make their own POS and you know it will meet your standards. No more random colours, naff clipart or non corporate fonts! Entries are saved for future access and editing and distribution to save time and effort.

Understand and manage your coach tour clients to enhance their experience and your profitability. Identify opportunities to fill seats, easily build tour emails and make sure you retain your top customers. Handle brochure requests, recommend-a-friend, keep your website tour details up to date and track tour and client satisfaction and performance.

Manage school coach transport bookings, passes and payments. Scan passes to ensure no one is cheating the system! Plot the most effective pick up routes and points. Provide a waiting list when you are at capacity and enable quick and effective text or email communication in case of delays or problems.

Export any data to smart cube and create your own dynamic reporting that makes sense to you. The most flexible reporting system for all your smart modules. What's the point of data if it can't be accessed and turned into business enhancing profitable information?

Record training modules delivered to your staff so you know who has been trained in what, when they are needing refresher courses and when they need additional support. Identify training opportunities and plan resources to effectively deliver it.

Email your customers payment links to enable them to compete their purchases over the internet securely without handing over the credit card details. Track online payments and reconcile with your records.

Specialist garment printing module to track, organise and effectively manage the jobs and tasks involved with the complex needs of a bespoke design and printing business. Manage your finances and make sure that you get paid too!